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With roots in the community, we give
right back to the community

our secret is in institutionalizing the values, culture, processes, and high standards put in place by our leadership — across all projects

Our story

Experience Dynamics is an award-winning User Experience (UX) consulting firm that uses real-world research to help Fortune 500 clients engage, improve and innovate user interface (UI) designs for digital experiences.

Since 2001, we have helped marketers, product managers and technologists achieve higher levels of user engagement, efficiency and conversion. The firm specializes in emotion, gamification and collaboration for B2B and B2C clients focusing on application UX design of Desktop, Web, Mobile and VR/AR.

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Where we have experience

We have worked with a vast range of clients, including businesses in almost every industry including:

  • Extensive experience with Business to Business (B2B) and Business to Consumer (B2C) user experiences such as enterprise grade web applications and sites, portals and Enterprise Resource Planning sites.

  • A range of product/ service types from physical products to Software as a Service, informational sites, services, software, business process as a service.

  • A global footprint, with studies and companies in 33 countries including Australia, Brazil, Canada, China, Chile, Denmark, Finland, France, Germany, Greece, India, Ireland, Israel, Italy, Japan, Kenya, Mexico, New Zealand, Norway, Poland, Russia, Spain, South Africa, Sweden, Switzerland, Turkey, UK and nearly all 50 US states.

  • A range of platforms including Responsive Web Design and Mobile apps and sites; we have worked with complex Web Apps, thick and thin clients. We're even help clients with new Virtual Reality and Augmented Reality design and UX challenges.

  • A range of user types from home owners to difficult to reach "C" level users, nurses, CMO's, Directors, Sales Traders and users with disabilities (blind, mobility, cognitive and hearing impaired).

  • A variety of business challenges including promotional sites, informational sites, branding, ecommerce, lead generation, publisher sites, catalog sites, gamification, social experiences, Intranets, HR sites, CMS's, enterprise collaboration, tangible products, health and wellness devices, medical devices, MRI patient experience, Accessibility and Independent Software Vendor web and mobile apps.

Early years

In early 2001, Experience Dynamics was hatched in a loft in
Portland, Oregon by our founders. The company grew out of five
years of early R&D with Social VR interfaces, online communities
and UX/UI consulting for dot-com and Fortune 500 companies.

We quickly saw results from complex web application and
ecommerce sites, with conversions of 5%-60% from applying Agile
UX and User Centered Design.

Our work was noticed by Fortune 100 clients who sought us to
solve complex interface design in B2B and B2C design areas.
These initial clients included KeyBank, Intel, Chase, Chrome
Systems, Daimler-Chrysler and Providence Health System. With a
reputation for expertise and results, we created one of the first
portable usability labs and several generations of usability testing
software.

Experience Dynamics today

Clients turn to Experience Dynamics as a trusted partner,
differentiated by our deep, practical expertise and excellence
in rapid delivery of user experience consulting. We are strong user
advocates and global leaders in user experience, UX training and
User Centered Design methodology. Today our interface design
work touches over 415 million users worldwide. And we feel like
we’re only beginning to realize our mission of Making Your Users
Smile!

Experience Dynamics uses a proven and rigorous User Centered
Design methodology
to improve your designs. Our design
recommendations are based on:

  • 19 years of successfully solving complex UX/UI issues for our Clients

  • 600+ User Centered Design projects

  • User interface (UI); Interaction design of 800+ interfaces

  • Designing for user bases of 5 users to 5M users

  • Providing UX research for sites with 500,000 to 10 million monthly
    visitors

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Results from our UX consulting:

  • 80% increase in conversion rate; 200% increase in revenue

  • 400% increase in sales only 30 days after launch

  • Most innovative product award, from our UX consulting

  • Our UX tips featured in MarketingSherpa's Landing Page Handbook: How to Raise Conversions

  • The Persona Life-cycle book featuring best practices (see Personas in Action UX training)

  • The Handbook of Task Analysis for HCI book

  • Our tips featured in the Financial Times: Lovely Software, but can I work it?

Learn about our User-centered design approach. Want more information? See Frequently Asked Questions or Get in touch now

Values Matter